Maintain your old Siemens Hipath system

Get Instant Rapport On Sales Cold Calls

Immediately establish rapport on cold-calls by matching your prospect's voice qualities - tone, pace, and emotion. Matching the emotion, or mood, of your prospect is key. If you begin your call sounding excited when she is not, you will be immediately branded as a salesperson, and the prospect's guard will be way up.

By matching her emotion, you immediately get her thinking "this person is like me". And we all want to talk to people like us. Begin your call with a simple question to verify the prospect's name even though you know who you are calling. This is your first chance to establish rapport.

Let's say that the next name on your prospect list is Dave Jackson:

DJ - "Hello. This is Dave Jackson"

You - "Hello, is this Dave Jackson?"

DJ - "Yes it is."

Repeat his name while matching his voice qualities - tone, pace, and emotion. You ask the name verification question, even though he stated his name, to break his thought pattern.

Then make a judgment about just how busy he is. If the prospect feels receptive go ahead and deliver your attention grabbing intro.

Do not ask if this is a good time to talk. If you do, you will only give him a chance to get rid of you before you have a chance to gain his interest.

If he sounds busy, tell him so, and ask when would be a good time to call back. He will likely ask why you are calling, giving you the perfect opening to deliver your attention grabbing introduction.

© 1999-2004 Shamus Brown, All Rights Reserved.

Shamus Brown is a Professional Sales Coach and former high-tech sales pro who began his career selling for IBM. Shamus has written more than 50 articles on selling and is the creator of the popular Persuasive Selling Skills CD Audio Program. You can read more of Shamus Brown's sales tips at http://Sales-Tips.industrialEGO.com/ and you can learn more about his persuasive sales skills training at http://www.Persuasive-Sales-Skills.com/

In The News:

Three British men being held in Taliban custody
Sat, 01 Apr 2023 17:48:00 +0100
Three British men are being held in Taliban custody in Afghanistan - including so-called "danger tourist" Miles Routledge who returned to the country after being evacuated by British armed forces less than two years ago.

Yoghurt thrown over women in Iran for not covering their hair
Sat, 01 Apr 2023 16:34:00 +0100
Two women in Iran who went into a store while not fully covering their hair had yoghurt thrown over them by a man, in an incident captured on video.

Women to be prosecuted 'without mercy' for not wearing veils, says Iran
Sat, 01 Apr 2023 11:45:00 +0100
Women will be prosecuted "without mercy" if they are seen in public without a veil, Iran's judiciary chief has warned.

Pope jokes as he leaves hospital after three-day stay
Sat, 01 Apr 2023 09:37:00 +0100
Pope Francis joked "I'm still alive" as he left hospital following treatment for a respiratory infection.

12 killed in crush during free food handout
Sat, 01 Apr 2023 13:18:00 +0100
Twelve people have died in a crush in Pakistan while attempting to collect free food during Ramadan.



tikatoshop.it

Erfahrungen mit Pallhuber Wein
Agen Bola SBOBET Terpercaya

Travel in comfort and at your leisure with CT Airlink Limousine & Car Service for top quality private transportation and exceptional customer service. We operate Sedans, SUVs & Vans for CT Car Services to covering all Connecticut airports including Car Service from CT to Newark Airport , Mohegan Casino Uncasville CT, Foxwoods Casino Mashantucket CT, Manhattan Cruise Terminal NYC, Brooklyn Cruise Terminal NYC and Bayonne Cruise Terminal NJ. CT Airlink hire licensed and friendly chauffeurs who have in-depth knowledge of the Areas.

7 Ways to Jump Start Your Cold Calls

Cold calling has to be one of the most feared... Read More

How to Make Sales with Noisy Kids in the House

Kids play hard, and sometimes that means they play really... Read More

Overcoming Objections Over the Telephone

In sales, one of the things you will be doing... Read More

This is a Sales Call: How to Begin Prospecting Calls with Integrity

"Hello. I'm looking for Sharon Morgen?" "Sharon DREW Morgen." "What?... Read More

Telemarketers May Have Ruined Everything

I had to really look at things a little different... Read More

How To Get Your Phone Call Returned

When selling your product face to face with a customer,... Read More

The Cold Calling Conspiracy

A consipiracy exists in the world of selling. A cold... Read More

Control Your Sales Calls From The Start

Sales calls that you control are what all salespeople want.... Read More

High Phone Bills Can Affect More Than Your Expenses

I got a phone call today from a gentleman in... Read More

Phone Tips To Get Things Done: Professional Phone Skills

It happens all the time, you hear someone over the... Read More

Cold Calling Does Not Generate Sales Leads

It is a fact of life for most new sales... Read More

Telesales

HEADSETS & TELEPHONESThe equipment your personnel use is important. Don't... Read More

4 1/2 Steps for Doubling Your B2B Appointments

Cold calling. Most people hate to do it and there... Read More

The Dos and Donts of Cold Calling

Having your fingernails removed!Many salespeople would rather have their fingernails... Read More

Sales Call Success - Turbo Charge Your Sales Calls

Do you want to be a sales champion? There are... Read More

Telsales Just Got Easier!

Your sales structure for outbound calls can be summarised using... Read More

Sales Therapy 101: Breaking Your Fear of Cold Calling

Almost every day, visitors to my Unlock The Game? website... Read More

K.A.R.M.A. of Phone Prospecting

Do you ever wake up on the wrong side of... Read More

How To Be A Cold Calling Superstar!

Our emotions and feelings are changing all of the time... Read More

Telephone Sales Basics for Start-ups

Everyone picks up the telephone to do business. Yet the... Read More

Stop Selling and Make More Sales

A few months ago I spent time training some telephone... Read More

7 Cold Calling Secrets Even The Sales Gurus Dont Know

More and more e-mails are arriving in my in-box from... Read More

Closing That Big Sale With Conference Calling

So you're in business. Whether it is micro, small, medium,... Read More

Feel the Fear

It sometimes surprises people when I tell them I get... Read More

Proven Two Minutes Magic Exercise to Conquer the Fear of Phone

I got a confession to make! The little communication device... Read More