Maintain your old Siemens Hipath system

Stop Sickies and Make People Happy At Work

If you're an employer or a manager then work place absence is costing you money, inconvenience, and upsetting your customers. And as we all know, not all days taken off work are due to genuine sickness. Many employees "take a sickie" because their morale is low and they just don't like or can't do their work.

The challenge for employers and managers is to make people happier at work. And if people are happy at work then they are less likely to take a day off every time they wake up with a stuffy nose. Some bosses think that paying more money, improving job security or working conditions is the answer. It isn't and it's also something that can be very hard to achieve.

People who employ or supervise other people need to become more tuned to their employees' emotional needs and find out what really motivates them. This is also much easier to achieve than paying more money or improving job security, however there is no quick fix. Some years ago I inherited a tele-sales operation with low staff morale and poor sales results. It took nearly a year to fix. The long-term benefits were of course worth it in terms of fewer days lost due to sickness and an increase in business.

To reduce the number of sickies there are four steps you need to consider. Firstly, pick the right person for the job. There's a television advertisement running at present for a recruitment company. It highlights the fact that many people are in the wrong job for their skills and attributes. The daft thing is that it was an employer or manager who put them in the job in the first place. We need to get better at interviewing and selecting people. Take more time over it; pay more attention to the applicant's human side rather than their qualifications or experience. Get to know them better.

Find out what makes them happy, how well they get on with other people and how much energy and enthusiasm they have. Make sure they know what they're getting into and be sure the job suits them.

A manager in the telecom industry was telling me about an engineer who was taking too many sickies. He was being blamed for a poor attitude to his work. His job involved working in tunnels under the city repairing and installing equipment. Eventually it was discovered that the poor guy was claustrophobic and was trying to deal with it on his own. He still works for the same team but in a job that doesn't involve small spaces. It's not always easy to move people, which emphasises the importance of getting it right in the first place.

Secondly, you need to believe in your people. If you've interviewed well and picked the right person for the job then you need to trust them to do that job. You need to constantly demonstrate to your people that you trust and believe in them by what you say, your tone of voice and your body language. If you believe that your people are not to be trusted, that they're unable to make a decision without checking with you. That they'll turn up late and go home early, then that's exactly what they'll do. If on the other hand you believe that they'll do their job well, that they can be trusted to make decisions and they will give you a fair day's work, then it is more likely this is what you'll get. As with all theories there is no guarantee that it will work every time, however the majority of employees are reasonable people and if you treat them as such then they are more likely to behave in a positive manner.

The third and probably the most important thing you can do to motivate your people is to give them feedback and coach them. This is where so many employers and managers fall down in dealing with their people; we are hopeless at giving feedback. Many managers are uncomfortable telling staff how they feel about their work performance.

Most employees want to know how they are performing in their job; they want to know if they are doing it right or how they could do it better. If you really want to motivate your people then you need to give them feedback on what they're doing well and what needs improvement.

When you notice an employee doing something you do like, tell them about it. When you notice something you don't like, tell them about it. Do it as soon as possible. Acknowledging a job well done is not much good six months later. Also, if you don't immediately call someone's attention to something you're not happy about, then they'll assume its okay. Either that or they'll think you didn't notice or you don't care. Do it in private. Why is it some managers still feel its okay to reprimand someone in front of their colleagues? Even the mildest rebuke can have a negative effect on morale.

When you do speak to the person use "I" messages. Say things like "I liked the way you did that" or "I'm unhappy with the way your reports are always late and I'd like your views on why this is". Avoid "You" messages such as "You're doing great". That can come across as patronising or insincere. "You're doing that all wrong" may cause conflict, lower morale and may not sort the problem.

Focus on one or two things. Don't run off a whole list of attributes or misdemeanours. Also be specific about job behaviour, focus on what the person did or didn't do, don't make a personal attack.

Employees will feel happier if they perceive their employer or manager as a reasonable and fair individual - someone who is quick to praise but also says when they're not happy about something.

When we start to look at what motivates people at work, it's important to realise that we all have different needs. It's easy to fall into the trap of believing that all our staff are motivated by money. However, research conducted over the years into what motivates people at work suggests some other factors.

Money is important however people are more likely to be motivated firstly, by the work itself. Secondly, by being appreciated for what they do and thirdly by a feeling of being in on things.

The message is - if you want motivated staff then make their work interesting, give them feedback and give them the feeling that they're involved in the business.

We can make the job more interesting by giving people more responsibility, assigning projects and by training and developing them. We need to regularly give people feedback on how they're doing; focussing on what they're doing well rather than on what is not so good. To meet their need to feel involved we should regularly communicate both formally and informally. We could also involve staff in meetings they might not normally attend.

These steps will take time and thought however they'll make a huge difference as to how employees feel about their work. If they feel good and gain satisfaction from their work then they're less likely to find a reason to "take a sickie".

Alan Fairweather is the author of four ebooks in the "How to get More Sales" series. Lots of practical actions you can take to build your business and motivate your team.- http://www.howtogetmoresales.com

In The News:

Tokyo could be hottest Olympics ever - and the 'brutal' toll on athletes makes it a dangerous game
Sat, 31 Jul 2021 03:47:00 +0100
Tokyo is hot in the summer. That's why back in the 1964 Olympics they shifted events into October and the athletes enjoyed pretty much perfect temperatures.

Four-time Olympic gold medallist Simone Biles withdraws from another two Games finals
Sat, 31 Jul 2021 03:19:00 +0100
Simone Biles has pulled out of another two Olympics finals, USA Gymnastics has said.

Briton among two killed in 'suspected drone attack' on tanker in Arabian Sea
Fri, 30 Jul 2021 12:47:00 +0100
A British security guard was among two crew members killed in what a UK source described as a suspected drone attack on an Israeli-linked oil tanker off Oman.

Satellite images show devastation caused by wildfires in Turkey, as 'sabotage' can't be ruled out
Fri, 30 Jul 2021 23:34:00 +0100
Satellite images have shown the devastation caused by deadly wildfires raging across southern Turkey.

Human remains found are missing British hiker's, DNA test confirms
Fri, 30 Jul 2021 10:06:00 +0100
Human remains found in the search for a missing British hiker have been confirmed as being hers, a charity says.



tikatoshop.it

Erfahrungen mit Pallhuber Wein
Agen Bola SBOBET Terpercaya

Travel in comfort and at your leisure with CT Airlink Limousine & Car Service for top quality private transportation and exceptional customer service. We operate Sedans, SUVs & Vans for CT Car Services to covering all Connecticut airports including Car Service from CT to Newark Airport , Mohegan Casino Uncasville CT, Foxwoods Casino Mashantucket CT, Manhattan Cruise Terminal NYC, Brooklyn Cruise Terminal NYC and Bayonne Cruise Terminal NJ. CT Airlink hire licensed and friendly chauffeurs who have in-depth knowledge of the Areas.

Divining Your Karmic Number

Your karmic number interpretation tells you what you need to... Read More

Conversational Negative Self-Talk

Most people don't even know they're doing it. Throughout the... Read More

5 Keys to Understanding Why Your Life (probably) Sucks! #2

In Key Reason #1 we looked at how you are... Read More

Happiness and Keeping Ahead of the Joneses

Imagine that the Internal Revenue Service in your country claimed... Read More

Most of Your Unhappiness in Life is Due to...

I want to share with you today one of those... Read More

Many Blessings

"Reflect on your present blessings of which every man has... Read More

Believing is the Absence of Doubt

You've heard the expression, "Just believe it and it will... Read More

10 Easy Ways You Can Feel Happier, Be Healthier and Live Longer Starting NOW!

Let's just say? first thing when you popped out of... Read More

Why Do We Feel Happiness?

Although many for us strive for happiness in our daily... Read More

The Great Opportunity

I assume you want to be happier. Searching for greater... Read More

Happiness Fleeting

"You cannot capture happiness no matter how hard you may... Read More

5 Fabulous B?s for the Happiest You!

Sure it sounds easy? "Be happy." Let's face it there... Read More

Things To Do To Beat The Blues

As moms we all tend to get the blues, we... Read More

4 Steps to Use Fears as Friends: Don?t be a Thunder Dog!

Imagine humungous, bulbous, billowing alto-cumulus clouds building higher and higher... Read More

Love and Laughter ? Celebrating the Gift of Life

Only you can call me into aliveness. Each time... Read More

Happiness and the Single Person; Changing Myth Into Reality

Does the expression "single and happy" sound like an oxymoron... Read More

What Does It Take To Be Happy?

What does it take to be happy? In our age... Read More

10 Ideas to Jump Start Your Self-Confidence

To begin feeling that first spark of self-confidence within you,... Read More

Simple Pleasures: Ingredients to Feed Your Spirit.

"When we do something we love, again and again, our... Read More

7 Gifts that Multiply Happiness

Did you know that there are gifts that will multiply... Read More

Getting In Touch With Your Inner Feelings

Every disease or ailment, whether it be cancer, diabetes, arthritis,... Read More

Happiest Person In America: Whats Sex Got To Do With It?

Who is the happiest person in America? USA Today featured... Read More

Keys to Happiness

"Happiness is the whole aim and end of human... Read More

Happiness as a Habit

Health and Happiness are the two things that most people... Read More

Quick Steps On Being Happier

Want to be happier?Edward W. Smith, motivational speaker, author and... Read More