Maintain your old Siemens Hipath system

Does Your Business Need a Toll-Free 800 Number?

Should your business have a toll free number for customers to make sales, service and billing inquirers? The industry began in the early 1970's and today most customers expect you to have it. Providing a toll free line can bring in a number of benefits to your business.

From the customer standpoint, it opens an opportunity to inquire about your products or services at no expense. Not only does it show you are established and successful, but it also shows that you care about what is convenient for them. It creates a corporate image of your company in their mind. Customers expect you to give something back in return for their business.

Think of it this way. Have you ever purchased from a company that didn't have a toll free number? Some companies may not benefit from a toll free number, such as those with business to business sales or companies with a limited local targeted market. In other cases, such as catalog sales, Internet stores or companies with a continuous demand for support will most definitely need it. A toll free number allows you to advertise a "local" number to anyone in the United States. It is human nature to be attracted to anything free and it entices the customer to act now.

When was the last time you heard a toll free number in a radio or TV commercial? Were you able to remember or write it down? Did the number spell out any words? Having it spell a particular word is called a vanity number. Vanity numbers can be crucial for any business as they are easier to remember and promote. One company spent millions to have 1-800-FLOWERS and it has affected their sales in a positive manner.

When considering activating a toll free number it is important to also look at the drawbacks. Besides the fact of creating an extra expense, you will receive more calls from customers that are not necessarily serious about your offerings. Since the customer has nothing to lose, they may be tempted to call even if they are not interested anytime soon. Toll free lines also give them the ability to inquire multiple companies at no expense, while increasing your chance of losing the sale.

Whether you are a home-based business or a large fortune 500 company, anyone can get a toll free number and utilize a pbx phone system. If your company has less than 16 phone lines, then an excellent product to check out is called Talkswitch.com. It is a very affordable pbx hardware system and is what Gotmerchant.com uses as well. It is fully loaded with features such as auto greetings, multiple extensions, on-hold music, different modes (closed & open), etc.

Number Search ? ATT's web site has a useful tool for searching toll free numbers on any available prefix (800, 888, 877 & 866). Take your time and find a good vanity number that is relevant to your line of business. Avoid using words that are hard to understand vocally, such as "swipe." Asking a few friends or family members to repeat the number will be a good test.

Service Providers ? doing a search on Google for "toll free number" or "800 number", will come up with a number of service providers. Be careful when choosing one as you may run into a few flakey companies. Major carriers such as, ATT, SBC, Sprint and Verizon offer the service, but are normally higher for low usage clients. Other carriers that specialize in this line of product, such as Telcan, also provide a reliable service at an affordable price.

Tracking System ? most providers offer an online management system that logs your call data in real-time among other features. One common feature is the ability for the provider to place a 1 or 0 in front of the caller's phone number. You can use the call data to improve employee productivity and per call profitability.

Personalized Auto Greetings ? for a personalized auto greeting, look into the pbx phone system previously mentioned. An example of a such greeting would be, "Thank you for calling Gotmerchant.com, for sales press 1, billing press 2 and so on."

Live Rep ? the toll free number can also be setup to go directly to your phone without any greetings. Having your customers bypass a list full of menu options before speaking to someone may have a positive affect.

Voice Mail ? You can retrieve your messages by calling your toll free number or use an online account management system if one is available. The voice mail service provided by your local telephone company may also be used.

Number Portability ? a portable toll free number belongs to you and not the carrier. You will have the ability to switch providers at anytime.

Incremental Billing ? the long distance is billed in blocks of time and typically come in 6, 30 or 60-second billing increments. A shorter interval will result in lower fees and can be significant on a larger monthly volume. 6 second billing is the most popular choice.

Call to Ring Number ? toll free numbers are pointed to any phone number of your choosing. One helpful feature among providers is the ability to instantly change this number.

Setup Charges ? there is normally no setup fees associated with a new toll free number unless you are using a vanity number. Even then, there are some carriers that do not charge a fee for setting one up.

Interstate & State to State ? when researching providers, make sure the rates you are quoted is for interstate (within your state) and state to state calls.

Residential or Business Line ? not all carriers are able to provide service to a business using a residential line.

Shared-Use Numbers ? some providers offer what they call a shared-use line and allows more than one person to use the same number by utilizing a pin number.

Curtis Stevens is the VP of sales at Got Merchant Accounts, an online provider of credit card processing services. They can provide you with the ability to accept credit/debit cards, gift cards, check guarantee, etc.

In The News:

Trump's climbdown causes confusion at US border
Fri, 22 Jun 2018 19:07:00 +0100
An executive order signed by Donald Trump to stop children being separated from their families at the US border has caused confusion among officials attempting to maintain the president's "zero-tolerance" immigration policy.

Trump threatens 20% tariff on all European cars
Fri, 22 Jun 2018 15:28:00 +0100
Donald Trump has threatened a 20% tariff on all European cars if the EU does not remove trade barriers introduced on Friday.

Final campaign push ahead of historic Turkey election
Fri, 22 Jun 2018 19:03:00 +0100
Candidates in Turkey's presidential and parliamentary elections are holding final campaign rallies, 36 hours before Sunday's vote.

Murdered XXXTentacion was to become a father
Fri, 22 Jun 2018 15:53:00 +0100
Murdered rapper XXXTentacion was to become a father, the star's mother has revealed.

Migrant mum and son split up at US border reunited
Fri, 22 Jun 2018 12:50:00 +0100
A mother separated from her son a month ago by Donald Trump's controversial immigration crackdown sobbed as she was reunited with the young boy.



tikatoshop.it

Erfahrungen mit Pallhuber Wein
Agen Bola SBOBET Terpercaya

Travel in comfort and at your leisure with CT Airlink Limousine & Car Service for top quality private transportation and exceptional customer service. We operate Sedans, SUVs & Vans for CT Car Services to covering all Connecticut airports including Car Service from CT to Newark Airport , Mohegan Casino Uncasville CT, Foxwoods Casino Mashantucket CT, Manhattan Cruise Terminal NYC, Brooklyn Cruise Terminal NYC and Bayonne Cruise Terminal NJ. CT Airlink hire licensed and friendly chauffeurs who have in-depth knowledge of the Areas.

Are You Using a Chess or Checkers Small Business Marketing Strategy?

Until the day I learned to play chess I loved... Read More

Creative Metrification - A Technique to Improve

Some things in business are relatively easy to measure ?... Read More

The Misconceptions of the Value Of Disclosures in Franchising

Disclosure laws in franchising are suppose to help the consumer.... Read More

Do Your Best; Hire the Rest

One of the hidden perks of raising six children is... Read More

Small Businesses You Can Start in Automotive

There are many choices when thinking about a small business... Read More

Small Business Marketing: Specialize or Generalize?

There have been many great points raised on both sides... Read More

Data Loss - Can Your Company Survive? (Most Do Not)

Data. Most people think it is a term relegated to... Read More

Government Does Not Pay Its Bills on Time

Many small companies work very hard to get new accounts.... Read More

Canon City, Colorado - Good for Small Business

Canon City, Colorado is known for it's 6 Prisons; State... Read More

Perfecting Your Pitch

Why should you describe your business to others in 5... Read More

Window Cleaning Business Case Study

How do window cleaning franchise businesses start? It is a... Read More

Setting Prices - Pricing Your Consulting Services

THE PSYCHOLOGY OF PRICINGIn case you hadn't noticed, people can... Read More

The Advisory Board: A Business Owners Most Valuable Resource

As a company grows, the owner's role begins to change.... Read More

Build Credibility with Expertise

As an Investment Representative you've worked hard to build trust... Read More

Choosing a Truck Wash Location in Nevada, Case Study

There are several well-known truck washes in the Great State... Read More

Small Business Opportunities Magazine Business

A Small Business Opportunities Magazine is one of the new... Read More

Starting a New Business in a Small Town

Q. I am a former pastor who left the ministry... Read More

Do You Microbifer in Your Cleaning Business?

Microfiber cleaning towels have been around for about ten years... Read More

Low Cost or Highly Funded Start Up

Many new ventures are preoccupied with all the money they... Read More

Mini-Blind Cleaning Business, Case Study

Sometimes the simple businesses are the ones, which make good... Read More

Franchising 101- What You Absolutely Need to Know

Franchising has made the world look really small. The well... Read More

When and Why YOU Are the Best Writer for Your Business Plan

WHEN you are operating or planning a small business that... Read More

Why Do Most Online Small Businesses Fail?

Search Engines account for almost 90% of all web traffic!In... Read More

Expanding A Mobile Car Wash Business

What is the best time to expand a mobile car... Read More

Effective Customer Interviews Make Life Much Easier!

One of the critical success factors for service-related businesses is... Read More