Maintain your old Siemens Hipath system

Communicating with Case Studies

Not long ago, I made a partnership pitch, on behalf of an organization I represent, to another organization with similar interests. If the idea had come to fruition, it would have radically changed our organization.

So, you can imagine my impatience when I didn't hear back from the person to whom I'd made the proposal. She had welcomed the idea, but told me the decision would be made by a council within her organization.

Given the dynamics of an important decision about the future of their organization, I didn't expect a quick response. But, I would have liked at least an update advising me on the status of their considerations.

Then, I had a "Eureka," or maybe I should call it a "Whoops," moment. I realized I hadn't reported back to the people in my organization either. That made me guilty of the same lapse of communication as the lady in the other organization. With that recognition, I made amends by sending out an email to my organization, and followed up with a report at a meeting.

In taking an analytical view of this incident, I realized that nothing can be something when it comes to communication.

The idea that nothing can be something seems counter-intuitive. But remember the famous Sherlock Holmes observation about the dog that didn't bark; the fictitious detective solved a baffling case by noting what did not happen, rather than what did happen.

You can probably come up with several ideas about the importance of communicating even though nothing has changed. That's especially true if you're the one who didn't hear from someone else.

First, you may have made plans that assume either a change in or a continuation of the status quo. Perhaps you're holding off on holiday plans until the issue is resolved one way or the other.

Second, at least you know that an anticipated decision or event hasn't yet occurred, and that you didn't miss something (for example, as I write this I'm waiting for a client to confirm some information and it would be nice to know that I haven't missed a callback or an emailed reply).

Third, if you've received an update telling you nothing has happened, you don't need to contact that person and ask if there have been any developments. Similarly, you can advise the people who look to you for information.

One other note about the 'nothing can be something' idea: It's a variation on what I've called the Everybody Knows syndrome. That refers to a failure to communicate, based on the assumption that others know what I know.

In summary, it's a good idea to report regularly, even if nothing has happened, since others may not know you're still waiting as well.

About The Author

Robert F. Abbott writes and publishes Abbott's Communication Letter. If you subscribe, you will receive, at no charge, communication tips that help you lead or manage more effectively. You can get more information here: http://www.CommunicationNewsletter.com

abbottr@managersguide.com

In The News:

Russian woman faces additional US govt charge
Tue, 17 Jul 2018 22:18:00 +0100
A Russian citizen is facing further charges after being accused of infiltrating political groups in America.

Mandela Day: Former president remembered
Wed, 18 Jul 2018 01:02:00 +0100
In death as in life Nelson Mandela is both celebrated and revered.

Trump: I mis-spoke over Russia election meddling
Tue, 17 Jul 2018 18:46:00 +0100
Donald Trump has backtracked on his claim that he "didn't see any reason" why Russia would be involved in US election meddling.

Hotel sues victims of Las Vegas massacre
Tue, 17 Jul 2018 17:42:00 +0100
The Las Vegas hotel where gunman Stephen Paddock opened fire on hundreds of festival-goers is suing the victims of the shooting.

British woman impaled by umbrella on windy US beach
Tue, 17 Jul 2018 09:33:00 +0100
A woman from London was impaled by a beach umbrella after it flew towards her due to strong winds on the US east coast, police have said.



tikatoshop.it

Erfahrungen mit Pallhuber Wein
Agen Bola SBOBET Terpercaya

Travel in comfort and at your leisure with CT Airlink Limousine & Car Service for top quality private transportation and exceptional customer service. We operate Sedans, SUVs & Vans for CT Car Services to covering all Connecticut airports including Car Service from CT to Newark Airport , Mohegan Casino Uncasville CT, Foxwoods Casino Mashantucket CT, Manhattan Cruise Terminal NYC, Brooklyn Cruise Terminal NYC and Bayonne Cruise Terminal NJ. CT Airlink hire licensed and friendly chauffeurs who have in-depth knowledge of the Areas.

The Right Time and Place

(Channelled)Roy?I am sending you this quote from Sōtō Zen, Dōgen's... Read More

Finding a Mentor in the 21st Century

Traditionally, mentors volunteer the wisdom of their experiences to help... Read More

Is Your Attitude Destroying Your Health?

A positive attitude may bring good health and success. If... Read More

How to Hire a Coach

Improve Your Life! How to Hire A Coach.A reader writes,... Read More

Live Healthy - Six Steps To A Healthy Life

Six steps we can take to reduce our risks for... Read More

Smelling the Roses: Better Living Through Savoring

"Stop and smell the roses," people often say. Then they... Read More

Growing On G.R.O.W ? A More Specific Coaching Model For Busy Managers

The effective coaching of employees by their line managers is... Read More

Overcoming Work Addiction

Why are you so busy? Do you really have too... Read More

Developing Will Power and Self Discipline

Most people admire and respect strong individuals, who have won... Read More

Coaching Employees - The Chronic Excuser

Most of us find coaching employees to be an effective,... Read More

What You See is What You Get

H. Jackson Brown Jr. once wrote, Your mind can only... Read More

What Dost Thou Speaketh? Hey, Affirm This Way!

Articulating repetitive statements with emotion will inevitably connect you to... Read More

Coaching Skills and Positive Motivation

There is one important point that is often missed in... Read More

Why a Self Help Book May Not Help You

For a self help book to work, we have to... Read More

Stay Connected To WHY You Are Doing Things

"The more I want to get something done, the less... Read More

Make Progress Now: Take the Hand Brakes Off Your Life!

Do you find yourself striving upward in life yet making... Read More

Cause and Effect! Choose a Path

Three steps to your Personal Transformation:Awareness and PerceptionLaw of Cause... Read More

Recreating Yourself

So it's time for a change. You've taken that hard... Read More

The Role of Grief Group Facilitators

Technically, there are two types of grief groups. Informational and... Read More

Action NOT Reaction

Do you feel you are in charge of your life... Read More

Control, Helplessness, and Love

During my 35 years of counseling individuals, couples, families and... Read More

How to be Your Authentic Self

Most of us play many different roles in the course... Read More

A Perrverse Confidante

Direct Answers - Column for the week of July 15,... Read More

The Great Marketing Reframe

From grimaces to stomach knots, talking about marketing seems to... Read More

Successful Change Starts With A Shift In Perspective

Like so many in corporate America today, Susan needed more... Read More